Sustainability - Our Commitment to Our People Hoi An Hotel

Without our people, our sustainability commitments cannot become reality. It is through their daily actions and ideas and commitment that we are able to make progress towards our goals.
We believe everyone deserves to be treated fairly, with respect, dignity, and the opportunity to be heard. We are committed to ethical employment practices that protect the rights, health, safety, and wellbeing of our employees, partners, and the communities we are part of.
We comply with applicable labour and employment regulations, provide a safe and inclusive workplace, promote equal opportunities, and do not tolerate discrimination, harassment, forced labour, child labour, or any form of exploitation.
We maintain a zero-tolerance approach to child exploitation and abuse. Our team members receive training to recognise and report safeguarding concerns through appropriate channels and in accordance with legal requirements, whether within our property or the wider community.
Our team is proudly 100% Vietnamese, with 97% of our employees coming from communities within 50km of our hotel. We are committed to creating opportunities for local talent and supporting the growth of our people.
All employees have access to training and development opportunities to support their professional growth and career progression. We also provide regular training on topics such as preventing discrimination and fostering a respectful, inclusive workplace.